Business Analyst – Retail – London – 50K – Customer Relationship / Experience

Location London
Type Permanent
Salary 50K

Business Analyst – Retail – London – 50K – Customer Relationship / Experience

Ever wanted to work for a leading international business in an urban area of the City?

How about a modern office environment combined with a strong, naturally skilled team?

Ivy Blu are recruiting for a Business Analyst specialising in multiple Customer Relationship / Experience-related projects to join an Industry leading, international business situated in London.


Roles and Responsibilities

  • As a Business Analyst, you will be reporting to the Lead Project Manager whilst working with all departments of the business and assessing business processes to find the best fitted business solution
  • You will be working on sourcing and implementing a new CRM System across all stores within the Business
  • Making changes to existing new and existing Customer Data Systems and their unique rewards scheme application
  • Implementing a new rewards system / scheme for their most loyal customers
  • Rolling out and fully launch the new Customer Relationship Management across all stores and ensure it integreates well with existing systems
  • Assess third party solutions for both technical and business relevance
  • Keep up to date with technical and industry sector development, such as finding and implementing a new hospitality system within the business.
  • Good generalist Business Analyst skills – Ideally within the Retail / Fashion sector.


Experience and Skills Required

  • Previous experience in the Retail Industry is very beneficial
  • Agile (Scrum/Kanban) or Prince2 Methodologies preffered
  • Previous experience in Business process mapping


If you wish to find out more information about this new fantastic Business Analyst position, Please give Ivy Blu a call on 0333 358 3241.


This role is moving at a fast pace, so please apply early to avoid any disappointment.